Privacy Pledge Locations Contact Us Customer Service Internet Banking Home U.S. Bank

The REI Visa(R) Card - Forms & ResourcesThe REI Visa(R) Card - Forms & Resources

Manage Your REI Visa Card Account
Want to pay your REI Visa bill automatically? Need an extra card for a family member? (So you can grow your REI dividend faster.) Use the forms and information here to make your REI Visa card work harder for you—so you have more time to get out and enjoy the outdoors.

Note: Your signature is required on some forms to authorize changes to your REI Visa account. For your convenience, printable PDF forms are provided in these instances—simply print the form you need, complete it and mail or fax it to us. When your signature is not required, online forms are provided to expedite your request.

Making a Payment is Easy!


WebPay and AutoPay
With Internet Banking, you have the flexibility to make a payment now, schedule one for the future or sign up for AutoPay, where your payment is scheduled on the same day each month.

To make a payment simply:
  1. Login to Internet Banking
  2. Select "Make A Payment" in the left-hand navigation
  3. Proceed with the payment type you would like to set up

Sign Up for PhonePay
Use a touch-tone phone to call in your payment from anywhere: your home, your office or on the road. It's fast and easy. First you need to sign up for this option, and then when you receive your REI Visa card statement, you're set. You can call Cardmember Service anytime before your payment due date—even on the due date if you call before 7 p.m. (CST). Have your REI Visa card account number handy and follow the easy payment instructions.

PhonePay is free for payments made from a U.S. Bank checking or savings account. With any other bank account, there is a $10 fee for each use of PhonePay. Confirmation of the service charge will be provided when the payment transaction is authorized. To sign up for PhonePay just call
877-734-8742.


Pay by Mail
To send a payment via U.S. Postal Service, send your check or money order to:

U.S. Bank
P.O. Box 790408
St Louis, MO 63179-0408

Please make sure to include your Account Number in the memo area.

Printable Forms (PDFs)
Add a Joint Cardmember
A Joint Cardmember, also known as a secondary cardmember, is someone who is jointly responsible for the balance owed on your REI Visa card. They'll receive their own REI Visa card with their name on it and help you grow your dividend with every purchase. Complete the Joint Cardmember form (PDF) to add an individual to your REI Visa card.

Note: The primary cardmember must be the REI member.

Add an Authorized User
You'll grow your dividend faster as family members or anyone else you choose enjoy the convenience of using an REI Visa card. You can add up to three additional cards to your account for free. Complete the Authorized User form (PDF) and mail or fax it to us, or call Cardmember Service at 877-734-8742 with questions.

†Primary cardmember is liable for charges made by their authorized users.

Add Overdraft Protection
If you have a U.S. Bank checking account, you can protect yourself from costly overdrafts by having funds automatically transferred from your REI Visa card account when necessary. Funds will be transferred to cover the overdraft amount up to your available credit limit. No transfers will be made for less than $25. Cash advance fees apply. To sign up, simply print, complete and mail this form: Overdraft Protection (PDF).


Online Forms

Credit Limit Increase
Use Internet Banking to request a Credit Limit Increase today. Learn more

Convenience Check Requests
Use Internet Banking to request a convenience check today, and we'll mail it directly for you. Learn more

Note: The REI Visa card 1% rebate is not earned on convenience checks or cash advances.

Balance Transfers
Use Internet Banking to request a Balance Transfer today. Learn more

Additional Information
Automatic Bill Payment
Take the hassle out of paying bills by signing up for Automatic Bill Payment using your REI Visa card.
 
Enjoy These Benefits:
  • No more worrying about paying late – Your payment can be scheduled for the day it's due!
  • Build Your Dividend – with a 1% rebate3 on all non-REI spending with your REI Visa card, your annual member dividend increases when you pay your monthly bills online with your card.
  • Payments Post Instantly – a worry-free way to manage last-minute payments.
  • Tracking Payments is Easy – they're all listed on your monthly statement.
  • Zero liability – You're protected 100% against unauthorized use of your online account.
 
Pay All Your Bills Online:
  • Telephone
  • Cable / Satellite TV
  • Utilities
  • Insurance
  • Internet
  • Health Club

Visit Visa.com for more information and a directory of companies that accept automatic Visa card payments.

3 1% rebate applies to net non-REI purchases only. Balance transfers, convenience checks, cash advances, finance charges and fees are not eligible.

Privacy Pledge
Find the Consumer Privacy Pledge, and other information about online privacy and security on the Privacy page from U.S. Bank. As the provider of the REI Visa card, this Web site is governed by U.S. Bank standards. Both REI and U.S. Bank are committed to respect of your privacy and safeguard your information.

Contact Us
All the phone numbers, e-mail and mailing addresses that you might need to manage your REI Visa account are found on this one handy contact page.
Printable Forms (PDFs)
Use Adobe Reader 4.0 or higher to view and print these forms.

www.rei.com Download Joint Cardmember form

www.rei.com Download Authorized User form

www.rei.com Download Overdraft Protection form


Online Forms
You can complete and send these forms via your computer.

Credit Limit Increase

Convenience Check Request

Balance Transfers