Account Resources
Apply Today and receive a $20 REI gift card upon approval and first purchase!   Apply Now for the REI Visa Card! 

Internet Banking
  • Click to Show/Hide Why Use Internet Banking?
    With free Internet Banking, you’ll enjoy the many great time-saving features listed on this page.

    Internet Banking is so secure that U.S. Bank guarantees to cover any losses if there's ever any unauthorized use of your account. In fact, we guarantee that every scheduled payment will be paid on time or we will cover any related fees1. It's called our Internet Banking Risk-Free Guarantee.

    Not an Internet Banking customer yet? Enroll now. It's free!

  • Click to Show/Hide View your Balances and Transaction History
    With Internet Banking, you can view your account balance, your most recent transactions and the past 18 months of statements. You can also download transaction data. To view your transaction history:
    1. Log in to Internet Banking
    2. Select "Your REI Visa Card" under “Credit Accounts”
  • Click to Show/Hide Make a Payment to Your Account
    Making a payment is easy. Pay online, by phone or by mail. Choose a payment method that’s right for you.
  • Click to Show/Hide Specify Overlimit Coverage Preferences
    REI Visa Signature Cardmembers:
    Signature Cardmembers have no pre-set spending limit so Overlimit Coverage does not apply.

    REI Visa Platinum Cardmembers:
    You can request that we cover overlimit transactions by opting in to authorize transactions that exceed your Credit Limit. If you opt in and we permit you to go over your Credit Limit, we will charge you an Overlimit Fee. You will only pay one fee per billing cycle, even if you go over your Credit Limit multiple times in the same cycle. To learn more or to change your Overlimit Coverage preferences:

    1. Log in to Internet Banking
    2. Select your Card account page
    3. Select “Overlimit Fee Preference” at the top of the page
    4. Review the information provided and make your selection

    Alternatively, you may contact REI Visa Cardmember Service at 1-877-734-8742 to change your preferences.

  • Click to Show/Hide Go Paperless! Enroll to Receive Online Statements Only
    View up to 18 months of statements online. You can also elect to discontinue receiving paper statements in the mail. To enroll in online statements and stop your paper statements from being mailed to you:
    1. Log in to Internet Banking
    2. Select "Online Statements" in the left-hand navigation
    3. Follow the Instructions to Enroll
    You will receive an Account Alert each month when your online statement is posted.
  • Click to Show/Hide Stay Informed with Account Alerts
    Account Alerts notify you of important account activity, like a low balance or when a payment is due. You set up these alerts and select where you would like an email or text message notification delivered.

    The following alerts are available:

    • Online Statement Available
    • Debit (Charge) Posted
    • Credit (Refund) Posted
    • Balance Exceeds Defined Amount
    • Payment Due
    • Payment Posted
    • Payment Overdue

    To setup an Account Alert:

    1. Log in to Internet Banking
    2. Select “Alerts” from the left-hand navigation
  • Click to Show/Hide Help Stop Potential Fraud with Security Alerts
    Security Alerts notify you know when sensitive personal information, like an ID or address, changes. These alerts do not require any set up and are automatically delivered to your primary email address.

    You’ll be notified when the following events occur:

    • Address or phone number changes
    • Primary email address changes
    • Internet Banking Personal ID or Password changes
    • Internet Banking Personal ID and Password were disabled due to multiple, incorrect Log in attempts
    • Log in assistance was requested to provide your Internet Banking Personal ID
    • ID Shield changes (including setup, questions and answers or  image/sound and phrase changes)

    To change your primary email address:

    1. Log in to Internet Banking
    2. Select “Your Profile” from the “Your Accounts” page
  • Click to Show/Hide Order an Annual Account Summary
    Get a comprehensive record of your credit card activity. Order an online version that you can download, print and save for only $2.99. REI Visa Signature cardmembers enrolled in Internet Banking receive a complimentary summary online! Order your Annual Account Summary.
  • Click to Show/Hide Enjoy the Convenience of Mobile Banking
    Safely and securely get what you need, no matter where you are. As an Internet Banking customer, you are already enrolled and can use your existing Log in information to access this free service.

    Mobile Banking allows you to:

    • Access your account information
    • Transfer funds between your U.S. Bank accounts
    • Find branch locations and ATMs

    As an Internet Banking customer, you are already enrolled and can use your existing Log in information to access this free2 service. To access Mobile Banking, type m.usbank.com into the browser of your internet-enabled mobile device and view your accounts today.

    Mobile Banking offers the same safety and security as Internet Banking. U.S. Bank guarantees the highest level of online security to our customers. Learn more about our Privacy Pledge.

Online Forms
  • Click to Show/Hide Request a Cardmember Agreement
    While logged into Internet Banking, you can request to have a copy of your Cardmember Agreement mailed to you:
    1. Login to Internet Banking 
    2. Select "Customer Service Center" from the left-hand navigation
    3. Select "Credit Card and Premier Line Account Options" from the options listed
    4. Select "Manage Your Credit Card or Premier Line Account" from the options listed
    5. Click on "REI Visa" under Retail Cards
    6. Select "Request A Cardmember Agreement" and follow the easy steps to submit your request

    Your agreement will be mailed to you within 7-10 business days.

  • Click to Show/Hide Order Convenience Checks
    Online Convenience Checks let you transfer balances or make payments to someone, and the amount will be billed to your REI Visa card. You can also request that a booklet of checks be mailed directly to you.

    To request convenience checks:

    1. Log in to Internet Banking
    2. Select your card account
    3. Select “Request a Convenience Check” on the top right
    4. Select the option that applies
  • Click to Show/Hide Request a Credit Limit Increase
    Use Internet Banking to request a Credit Limit Increase on your REI Visa card.
    1. Log in to Internet Banking
    2. Select "Customer Service Center" from the left-hand navigation
    3. Select "Credit Card and Premier Line Account Options"
    4. Select "Manage Your Credit Card or Premier Line Account"
    5. Select "REI Visa® Card"
    6. Select "Credit Limit Increase"

    You can also contact REI Visa Cardmember Service at 1-877-734-8742 to request a credit limit increase.

  • Click to Show/Hide Transfer a Balance
    You can transfer the balance from your other credit cards to your REI Visa card.

    To transfer a balance:

    1. Log in to Internet Banking
    2. Select your Card account
    3. Select “Request a Convenience Check” on the top right
    4. Select “Transfer a balance from another Credit Card”

Printable Forms
  • Click to Show/Hide Why Use Printable Forms?
    Your signature is required on some forms to authorize changes to your REI Visa card account. For your convenience, printable PDF forms are provided for these instances—simply print the form you need, complete it and mail or fax it to us. When your signature is not required, online forms are provided to expedite your request.
  • Click to Show/Hide Add a Joint Cardmember (PDF)
    A Joint Cardmember, also known as a secondary cardmember, is someone who is jointly responsible for the balance owed on your REI Visa card. They'll receive their own REI Visa card with their name on it and help you grow your dividend with every purchase. To add an individual to your REI Visa card, complete the Joint Cardmember form (PDF), then mail or fax it to us as noted on the form.

    Note: The primary cardmember must be the REI member.

  • Click to Show/Hide Add an Authorized Signer (PDF)
    You'll grow your dividend faster as family members or anyone else you choose enjoy the convenience of using an REI Visa card. You can add up to three additional cards to your account for free. Complete the Authorized User form (PDF), then mail or fax it to us as noted on the form. Please call Cardmember Service at 1-877-734-8742 if you have any questions.

    Note: The Primary cardmember is liable for charges made by their authorized users.

  • Click to Show/Hide Add Overdraft Protection (PDF)
    If you have a U.S. Bank checking account, you can protect yourself from costly overdrafts by having funds automatically transferred from your REI Visa card account when necessary. Funds will be transferred to cover the overdraft amount up to your available credit limit. No transfers will be made for less than $25. Cash advance fees apply. To sign up, complete the Overdraft Protection form (PDF), then mail or fax it to us as noted on the form.

Additional Information
  • Click to Show/Hide Automatic Bill Payment
    Take the hassle out of paying bills by using Automatic Bill Payment with your REI Visa card.
     
    Enjoy These Benefits:
    • No More Worrying About Paying Late—Your payment can be scheduled for the day it's due!
    • Build Your Dividend—with a 1% rebate3 on all non-REI spending with your REI Visa card, your annual member dividend increases when you pay your monthly bills online with your card.
    • Payments Post Instantly—a worry-free way to manage last-minute payments.
    • Tracking Payments Is Easy—they're all listed on your monthly statement.
    • Zero Liability—You're protected 100% against unauthorized use of your online account.

    Pay All Your Bills Online:

    • Telephone
    • Cable / Satellite TV
    • Utilities
    • Insurance
    • Internet
    • Health Club

    Visit Visa.com for more information and a directory of companies that accept automatic Visa card payments.

  • Click to Show/Hide Privacy Pledge
    Find the Consumer Privacy Pledge, and other information about online privacy and security on the Privacy page from U.S. Bank. As the provider of the REI Visa card, this web site is governed by U.S. Bank standards. Both REI and U.S. Bank are committed to respecting your privacy and safeguarding your information.
  • Click to Show/Hide Contact Us
    All the phone numbers, email and mailing addresses that you might need to manage your REI Visa account are found on this one handy contact page.

Apply Today and receive a $20 REI gift card upon approval and first purchase!   Apply Now for the REI Visa Card! 
We may change APRs, fees and other Account terms in the future based on your experience with U.S. Bank National Association ND and its affiliates as provided under the Cardmember Agreement and applicable law.

Terms & Conditions 

The creditor and issuer of the REI Visa card is U.S. Bank National Association ND. ©2010 U.S. Bancorp. All rights reserved.


1 Payments are guaranteed as long as accounts are sufficiently funded, all payment information is entered correctly and the payment is scheduled to arrive by its due date.
2 You may be charged access rates by your carrier, dependent upon your individual plan. Web access is needed to use Mobile Banking. Check with your carrier for details on specific fees and charges.
3 1% rebate applies to net non-REI purchases only. Advances, convenience checks, balance transfers, interest or finance charges and fees, credit insurance charges, or transactions to fund certain prepaid card products such as Visa Buxx® are not eligible.