REI Visa - Account Resources


Already enrolled in Online Banking? Log in now to start managing your account. Not an Online Banking customer yet? Enroll Now it's free!


Free Online Banking offers many great time-saving features:

Online Banking
  • Click to Show/Hide Why Use Online Banking?
    With free Online Banking, you’ll enjoy the many great time-saving features listed on this page.

    Online Banking is very secure and we will cover any losses if there's ever any unauthorized use of your account.1 We guarantee that every scheduled payment will be processed and applied to your account on time, or we will cover any related fees.2 It is called our Online Banking Risk Free Guarantee.

    Not an Online Banking customer yet? Enroll now. It's free!

  • Click to Show/Hide View Your Balances and Transaction History
    With Online Banking, you can view your account balance and over two years of transactions.  You can also view Online Statements, building up to 7 years of history. To view your transaction history:
    1. Log in to Online Banking
    2. Select "Your REI Visa Card" under “Credit Accounts”
  • Click to Show/Hide Make a Payment to Your Account
    Making a payment is easy. Pay online, by phone or by mail. Choose a payment method that’s right for you.
  • Click to Show/Hide Get Your Free Credit Score
    REI Visa cardmembers enrolled in Online Banking can now obtain their Experian® credit score – at absolutely no cost! Knowing your credit score can help you:
    • Gain a greater understanding of your financial health
    • Learn how your score works by discovering what factors impact your score
    • Implement goals to improve or maintain your score

    To access your credit score:

    1. Log in to Online Banking
    2. Select your REI Visa card
    3. Click “Check Your Credit Score for Free”

    Not an Online Banking customer yet? Enroll Now. It's free!

  • Click to Show/Hide Go Paperless! Enroll to Receive Online Statements Only
    Go Paperless and be entered in the Ticket to Win Sweepstakes.3   Learn more.
  • Click to Show/Hide Stay Informed with Account Alerts

    Account Alerts notify you of important account activity, like a low balance or when a payment is due. You set up these alerts and select where you would like an email or text message notification delivered. Standard text messaging rates may apply from your mobile carrier.

    The following alerts are available:

    Statement and Payment Alerts

    • Online Statement Available
    • Payment Due
    • Payment Overdue
    • Payment Posted

    Account Balance Alerts

    • Available Credit
    • Balance Exceeds Defined Amount

    Transaction Alerts

    • Suspicious Transaction
    • Transaction Dollar Amount
    • Credit Posted
    • Debit Posted
    • Card Not Present
    • International Transaction
    • ATM Cash Withdrawal
    • Declined Transaction
    • Gas Station Purchase

    To set up Account Alerts:

    1. Log in to Online Banking.
    2. Select "My Alerts" under the "Customer Service" tab.
    3. Click "Add Alerts" next to your Card account.
  • Click to Show/Hide Help Stop Potential Fraud with Security Alerts
    Security Alerts notify you know when sensitive personal information, like an ID or address, changes. These alerts do not require any set up and are automatically delivered to your primary email address.

    You?ll be notified when the following events occur:

    • Address or phone number changes
    • Primary email address changes
    • Online Banking Personal ID or Password changes
    • Online Banking Personal ID and Password were disabled due to multiple, incorrect Log in attempts
    • Log in assistance was requested to provide your Online Banking Personal ID
    • ID Shield changes (including setup, questions and answers or  image/sound and phrase changes)


    HOW TO CHANGE WHERE SECURITY ALERTS ARE DELIVERED

    To change your primary email address:

    1. Log in to Online Banking.
    2. Select "Edit Profile" under your name and email address.
    3. Click "Edit" next to Primary Email information.
  • Click to Show/Hide Order an Annual Account Summary
    Get a comprehensive record of your credit card activity. Order a complimentary online version that you can download, print and save. Order your Annual Account Summary.

FlexControl
  • Click to Show/Hide What is FlexControl?
    With FlexControl, you have the flexibility to pay off everyday purchases in full, accelerate payments to help pay down a balance more quickly, or pay off larger purchases over time. Choose FlexControl Essentials or Accelerator to manage your payments and save on interest.
  • Click to Show/Hide FlexControl Essentials
    • Choose up to seven everyday Essentials categories (like gas, groceries, dining or bill payments) to pay in full monthly.
    • Pay no interest on your chosen Essentials categories when they're paid in full each month, which happens automatically once you've enrolled.
    • Select your preferred monthly Essentials payment date.
    • Retain your ability to carry a balance on your card for larger purchases or unexpected expenses.
  • Click to Show/Hide FlexControl Accelerator
    • Make accelerated payments to reduce your credit card balance and save on interest charges.
    • Choose an amount you're comfortable with to add to your minimum payment - we'll track these incremental payments on your statement and show you the interest you're saving.
    • Choose a payment frequency that fits your finances (monthly or weekly).
    • After you set up your Accelerator payments, you can adjust them online any time.
  • Click to Show/Hide How to set up Essentials or Accelerator
    To set up FlexControl Essentials or Accelerator:
    1. Log in to Online Banking.
    2. Under the "Transfers and Payments" tab, select "Pay My Account."
    3. Select the account you are paying to and from and then select "Recurring."
    4. Your FlexControl options will be displayed to the right.

Mobile Banking
  • Click to Show/Hide Why use Mobile Banking?
    Mobile Banking allows you to:
    • Make a payment to your REI Visa card account
    • Check your balance
    • Review recent transactions

    It offers the same safety and security as Online Banking. U.S. Bank guarantees the highest level of online security to our customers. Learn more about the U.S. Bank Privacy Pledge.

  • Click to Show/Hide iPhone
    REI Visa iPhone App 

    You have the coolest phone, so why not pair it with the coolest banking app? Managing your account while on the road has never been easier. Download the exclusive REI Visa App today!4


    • Make a payment. Pay your REI Visa card monthly payment.
    • Stay in control of your money. Check balances, review transactions and transfer money between U.S. Bank accounts—safely and securely.

    Get the REI Visa App Now:

    • Scan the bar code to download the application.5 
    • Visit the App Store on your phone and search for “REI Visa”.

    REI Visa App QR Code

  • Click to Show/Hide Android
    Android - US Bank Mobile App 

    Your phone can do almost anything—that includes managing your REI Visa card. Find out for yourself: Get the new REI Visa mobile app today.4 Make a payment. Pay your REI Visa card monthly payment.

    • Stay in control of your money. Check balances and review transactions—safely and securely.

    Get the U.S. Bank Mobile Banking App Now:

    • Scan the bar code to download the application.5 
    • Visit the app store on your phone and search for "REI Visa".

    REI Visa mobile app for Android users

  • Click to Show/Hide BlackBerry®
    BlackBerry - US Bank Mobile App

    Your BlackBerry is always by your side—why not use it to manage your REI Visa card? Get the new U.S. Bank Mobile app for BlackBerry, it’s free!4
     

    • Make a payment. Pay your REI Visa card monthly payment.
    • Stay in control of your money. Check balances, review transactions and transfer money between U.S. Bank accounts—safely and securely.


    Get the U.S. Bank Mobile Banking App Now:

    • Scan the bar code to download the application.5 
    • Visit the app store on your phone and search for “US Bank Mobile”.

    Mobile App QR Code

  • Click to Show/Hide Other Phones
    Mobile Banking 

    If your phone can access the web, you can enjoy the convenience of mobile banking. Just type m.usbank.com into any Web-enabled mobile phone,4 then log in with your Personal ID and Password.


    • Make a payment. Pay your REI Visa card monthly payment.
    • Stay in control of your money. Check balances, review transactions and transfer money between U.S. Bank accounts—safely and securely.

    Getting Started

    Type m.usbank.com into any Web-enabled mobile device, then log in to U.S. Bank Mobile Banking.

Online Forms
  • Click to Show/Hide Request a Cardmember Agreement
    While logged into Online Banking, you can request to have a copy of your Cardmember Agreement mailed to you:

    To request a copy of your Cardmember Agreement:

    1. Log in to Online Banking.
    2. Select "Self Service" under the "Customer Service" tab.
    3. Select "Manage Your Credit Account."
    4. Click on "REI Visa Card."
    5. Select "Request A Cardmember Agreement" and follow the easy steps to submit your request.

    Your Agreement will be mailed to you within 7-10 business days.

  • Click to Show/Hide Order Convenience Checks
    Online convenience checks allow you to transfer balances or make payments to someone, and the amount will be billed to your Card. You can request that a booklet of checks be mailed directly to you.

    To request convenience checks:

    1. Log in to Online Banking.
    2. Select your Card from the home page
    3. Select "Request a Convenience Check" from the left navigation.
    4. Select your Account and click Next.
    5. Click "Order a booklet of Convenience Checks."
    6. Follow the simple instructions to request a Convenience Check.
  • Click to Show/Hide Request a Credit Limit Increase

    To request a credit limit increase:

    1. Log in to Online Banking.
    2. Select "Self Service" under the "Customer Service" tab.
    3. Select "Manage Your Credit Account."
    4. Select "REI VisaŽ Card."
    5. Select "Credit Limit Increase" and follow the easy steps to submit your request.

    You can also contact REI Visa Cardmember Service at 1-877-734-8742 to request a credit limit increase.

  • Click to Show/Hide Transfer a Balance

    To request a balance transfer in the new Online Banking site:

    1. Log in to Online Banking.
    2. Select your Card from the home page
    3. Select "Request a Balance Transfer" from the left navigation.
    4. Select your Account and click Next.
    5. Click "Transfer a balance from another credit card."

Printable Forms
  • Click to Show/Hide Why Use Printable Forms?
    Your signature is required on some forms to authorize changes to your REI Visa card account. For your convenience, printable PDF forms are provided for these instances—simply print the form you need, complete it and mail or fax it to us. When your signature is not required, online forms are provided to expedite your request.
  • Click to Show/Hide Add a Joint Cardmember (PDF)
    A Joint Cardmember, also known as a secondary cardmember, is someone who is jointly responsible for the balance owed on your REI Visa card. They'll receive their own REI Visa card with their name on it and help you grow your dividend with every purchase. To add an individual to your REI Visa card, complete the Joint Cardmember form (PDF), then mail or fax it to us as noted on the form.

    Note: The primary cardmember must be the REI member.

  • Click to Show/Hide Add an Authorized Signer (PDF)
    You'll grow your dividend faster as family members or anyone else you choose enjoy the convenience of using an REI Visa card. You can add up to three additional cards to your account for free. Complete the Authorized User form (PDF), then mail or fax it to us as noted on the form. Please call Cardmember Service at 1-877-734-8742 if you have any questions.

    Note: The Primary cardmember is liable for charges made by their authorized users.

Additional Information
  • Click to Show/Hide Automatic Bill Payment
    Grow your annual REI member dividend even faster when use your REI Visa Card to pay your monthly bills. Learn more.
  • Click to Show/Hide Privacy Pledge
    Find the Consumer Privacy Pledge, and other information about online privacy and security on the Privacy page from U.S. Bank. As the provider of the REI Visa card, this web site is governed by U.S. Bank standards. Both REI and U.S. Bank are committed to respecting your privacy and safeguarding your information.
  • Click to Show/Hide Contact Us
    All the phone numbers, email and mailing addresses that you might need to manage your REI Visa account are found on this one handy contact page.

We may change APRs, fees and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

Terms & Conditions 

The creditor and issuer of this card is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.

©2014 U.S. Bank National Association. All rights reserved.


1 U.S. Bank provides zero fraud liability for unauthorized transactions. Cardholder must notify U.S. Bank promptly of any unauthorized use. Certain conditions and limitations may apply.
2 Payments are guaranteed as long as accounts are sufficiently funded, all payment information is entered correctly and the payment is scheduled to arrive by its due date.
3 NO PURCHASE, ACCOUNT OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN THIS PROMOTION.  ALL ENTRIES HAVE AN EQUAL CHANCE OF BEING SELECTED. Sweepstakes ends 12/31/14.  Open to legal residents of the 50 United States and D.C., who are of legal age.  For details, visit the Official Rules.  Void where prohibited. Sponsor:  U.S. Bank National Association.
4 U.S. Bank does not charge a fee for mobile banking. Account or transaction fees may apply. Standard messaging and data rates may apply.
5 The bar code will take you to the application store for your phone, which has its own privacy and information security policies.